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  • Rent increase after Fee Ban? No thank you

Rent increase after Fee Ban? No thank you

17 Dec 2019

The Fee Ban was a well-needed piece of legislation as it stopped agents from abusing the power they have over the tenants.

Many agencies were charging tenants for referencing, for inventories, for viewings, when actually the landlords were supposed to pay for that service. It resulted in hefty application fees, sometimes so high that it prevented tenants from moving home.

Unfortunately, the Fee Ban has impacted the rent negatively, as many agents tried recouping their losses via increased rents, in a move to transfer the cost of the bill to the tenants, as explained in this article.

At Rent Happily, we haven't raised a single rent due to the Fee Ban, because we have never changed fees to tenants in the first place, even when it was still lawful to do so.

Also, we have always encouraged long term tenancies, and not charging application fees has been instrumental in allowing free movement of tenants if they wish to do so, which is one of the key premises of the rental market. And our results speak for themselves, our retention level being twice as long as the market average.

Actually, we see the Fee Ban as an opportunity for agencies to become more efficient, to charge only what is necessary, when necessary, and to favour longer tenancies.




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  • I had been lucky enough to find Rent Happily to let my flat; the quality of the service I received from the very beginning is second to none, understanding and always showing integrity. Due to the professional approach and client care, I feel very glad to have had my property managed by Rent Happily for over four years.  I know my tenants are happy and my property is looked after. Thank you for being such a great team!

    Liz M. Happy Landlord
  • I have only ever had good experiences with Rent Happily. The team are friendly and helpful, they treat us with respect and I've always felt like they value us as tenants. Not something I've come to expect from an estate agent! Thanks for being the kind of estate agent I am happy to write a testimonial for!

    Zoe R. Happy Tenant
  • Rent Happily has been managing our properties for seven years now. As a team they are fantastic, whether liaising with tenants, keeping up to date with any maintenance when needed, or making sure that we always comply with any new regulations. When we have tenant changeovers, they have been very quick to find new tenants so any void periods have been minimal. I thoroughly recommend their property management services.

    Caryl and Becky W. Happy Landlords
  • Thanks for everything. You’re dealing with my application so efficiently and faster than anyone I've experienced before in this kind of situations.

    Matias J. Happy Tenant
  • As soon as we contacted Rent Happily we had the clear impression they were different from the other agencies we've tried. The team has been incredibly helpful to find the perfect house for our little family, and, since then, they've been there for us every time we needed them. We can't recommend them enough.

    Nico and Gosia S. Happy Tenants
  • Over the last three years of renting through Rent Happily, my rental experience has been a very positive one. Always very quick to respond whenever needed. Thank you!

    Charlotte B. Happy Tenant